Skip to main content
Call now for the best deals! 0161 260 2218

About Us

Who are we?

DisabledHolidays.com is owned and operated by Venturonet Ltd (company number 06497124 registered in England and Wales). We are an enthusiastic team of travel experts that have many years of knowledge pertaining to arranging holidays for people with disabilities. We pride ourselves on being warm and personable with our customers as well as keeping our prices low. This is why we have a high level of customers who book with us every year and many glowing reviews from independant sources such as feefo and Google. 

Disability knowledge

Although we have many years of experience working with customers with disabilities we never assume we understand our customers needs because of a disability label. We will always ask questions to ensure we know exactly which holidays will or won't suit our customers. We understand that our duty of care to our customers is very important. For this reason careful checks are made on every bookiong to prevent mistakes that could lead to a ruined holiday. We are commited to make your holiday experience the best it can be.

Travel knowledge

Our vast database of accessible holidays has been growing since 2001 and continues to grow every year. We cover all types of holiday accommodation and possibly every (safe) holiday destination in the world. We keep abreast of travel news to make sure we don't send people to destinations that would present a risk to health or safety. Once our customer's disability requirements are established we try to find a holiday that meets their wishes whether that is fun, relaxation, sight seeing or any special hobby they wish to pursue.

How do we protect our customers money

Venturonet Ltd which operates DiabledHolidays.com is a member of ABTA and is in partnership with Hays Travel Limited as a travel agency. When a customer pays for a holiday the funds are paid directly to Hays Travel and held by them for the purpose of paying holiday suppliers. Hays Travel typically pay 10% commission on the bookings we make which is collected from the suppliers. Hays Travel also check that we have the required insurances in place to operate with care to our customers. In the event of our liquidation or a suppliers liquidation this partnership ensures that you either get your holiday or a full refund. Holidays that include flights are also protected by ATOL as required by package travel regulations.

History of DisabledHolidays.com

DisabledHolidays.com (originally called The Disabled Holiday Directory) was launched in 2001 by a bright lady called Sian (Welsh for Jane and pronounced Shahn). Sian has suffered with Peroneal Muscular Atrophy (CMT) since childhood. Her own difficulties over the years looking through countless brochures at tempting cottages, guest houses, hotels and caravans, but not finding any information that would enable HER with HER disability to decide whether it would be suitable for HER holiday, led to a sense of hopeless frustration.

After many years’ experience working in the holiday industry, a personal ultimate frustration over lack of detail led Sian to wonder whether she could do something about it and help the 9 million plus of us suffering from some sort of impairment.

After much research, Sian was able to launch the Disabled Holiday Directory website. Still working from home, but ably supported by her husband John and her PA Peter, she helped people find the holidays they really wanted.

In June 2008 Sian decided to retire and sold the web site to its current owner who wants to continue the ethos of the website into the next decade.

In recognition of Sian’s commitment to this business in its first decade of existence, we have included the following page to tell Sian’s story.